Using Your Strengths to Grow Your Business w/ Matt Johnson Part 2
When we’re new to the business and only doing a few deals per month, it’s relatively easy to build deep connections with clients. However, as we expand, that becomes more difficult. How can we grow without losing important relationships?
For LOs whose success comes from personal connections with customers, this is a major concern. Can relationship-driven LOs build sustainable businesses without losing their ‘spark’?
While growth requires us to delegate certain tasks to our teams, it’s important to stay true to our strengths as we move forward.
In this episode, Matt Johnson and I continue our conversation about Katie Trinidad’s success and how she’s building a business that suits her strengths.
Lean on your strengths and get help for all the rest. -Dan Trinidad
Get the Full Episode on YouTube:
Three Things You’ll Learn:
Teams let us grow without compromising customer service
As we grow, we can’t spend as much time connecting with our clients, but that doesn’t mean our companies can’t still provide great customer service. Building a team lets us focus on other aspects of the business while ensuring our customers are well looked-after.
How to build teams that serve our needs best
Some LOs are good at building personal relationships with customers, and others are better at structuring deals. Whatever our strengths, we need to focus on those and delegate everything else to our teams.
How to stay in touch with customers as we grow
To grow, we need to spend more of our time building relationships with real estate professionals. However, customer-centric LOs don’t need to cut all contact with clients. Take advantage of technology and send video messages to clients to remind them we care.
Want to be part of a boutique mortgage team where everyone matters?
Learn more about joining the team at Partners Mortgage: http://partnersmortgage.com/join-our-team/
To schedule a confidential consultation with Dan, email dant@partnersmortgage.com.