Selflessness and Service Are the Keys to Success w/Patrick Galvin Part 1
LOs may be benefiting from low rates now, but at some point there will be an increase and we won’t be able to rely on rates alone to attract new business. Having close relationships with past and present clients is the best way to safeguard ourselves from the inevitable.
Building strong connections with our customers is non-negotiable if we want our businesses to survive, but we have to go about forming our bonds the right way.
How can we show our clients we’re focused on more than a transaction? What are the key ingredients to a relationship that stands the test of time?
In this episode, author, coach, and TEDx speaker, Patrick Galvin shares how to build long-term, genuine relationships.
Take a genuine interest in your clients as people. -Patrick Galvin
Get the Full Episode on YouTube:
Three Things You’ll Learn:
Why we have to be selfless to succeed
To build real relationships, we need to give without the expectation of getting anything in return. We can have faith that we’ll be rewarded in some way, but that should never be the reason we share value with others.How to find common points of interest with clients
Just listening to people is a great way to unearth things we have in common with them. Pay attention to a clients’ interests to build connections based on more than just business.The importance of being genuine
It’s easy to tell when attempts to build a relationship are insincere. When it comes to forming a connection with a client, there’s no room for inauthenticity.
Want to be part of a boutique mortgage team where everyone matters?
Learn more about joining the team at Partners Mortgage: http://partnersmortgage.com/join-our-team/
To schedule a confidential consultation with Dan, email dant@partnersmortgage.com.
Guest Bio:
Patrick Galvin is the Chief Galvanizer of The Galvanizing Group, a speaking, coaching, and consulting company in Portland focused on helping high-performance teams galvanize repeat and referral business through stronger relationships. Patrick is also the author of The Connector’s Way: A Story About Building Business One Relationship at a Time, and a TEDx speaker.
To find out more, go to:
https://www.theconnectorsway.com/
To purchase 10 or more signed copies of The Connector’s Way for your team at a 25% discount, please order here and use FRIENDS25 as your discount code. For direct orders, we ship free via USPS Media Mail.
Books mentioned on this episode:
The Go-Giver: A Little Story About a Powerful Business Idea by Bob Burg and John David Mann
https://www.amazon.com/Go-Giver-Expanded-Little-Powerful-Business/dp/1591848288